Charlotte Lavigne

Charlotte Lavigne

Public Relations Specialist

I specialize in narrative architecture within the hospitality sector, focusing on transforming reviews into powerful storytelling tools that enhance online reputation and reinforce guest trust on digital platforms.

Evaluating the most trustworthy hotel review platforms in the UK: A comprehensive guide for hospitality professionals

Online Reputation Management

Evaluating the most trustworthy hotel review platforms in the UK: A comprehensive guide for hospitality professionals

How reliable review sites empower pet owners to choose the best pet-friendly hotels

Online Reputation Management

How reliable review sites empower pet owners to choose the best pet-friendly hotels

How review platforms empower business travelers and elevate corporate travel management

Online Reputation Management

How review platforms empower business travelers and elevate corporate travel management

Understanding the difference between Google and TripAdvisor hotel reviews for hospitality professionals

Online Reputation Management

Understanding the difference between Google and TripAdvisor hotel reviews for hospitality professionals

How authentic hostel reviews in Thailand shape trust and guest experience

Voice of Customer

How authentic hostel reviews in Thailand shape trust and guest experience

How trusted travel review websites shape hospitality reputation and guest trust

Major Review Platforms

How trusted travel review websites shape hospitality reputation and guest trust